Return & Refund Policy

Return & Refund Policy – Smart Store

If you receive a wrong, damaged, defective or incomplete product, please contact Smart Store customer support as soon as possible after delivery.

For a return request, you may be asked to provide your Order ID, product photos or video and the reason for the return.

The product may need to be returned in its original condition and packaging.

After receiving and inspecting the returned product, we will determine whether the return or refund request is eligible.

If approved, the refund will be processed through the applicable payment method.

Certain products may not be eligible for return depending on their nature and applicable conditions.

Please contact Smart Store before sending any product back.